• Managing patient accounts and preparing invoices. • Inputting patient information and maintaining up-to-date records of patient data using computer software. • Ensuring that the patients receive the accounts. • Performing administrative tasks such as answering phone calls and responding to emails. • Acquiring and recording medical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients. • Following up with patients on accounts that are late as well as those which are seriously overdue. • Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws. • Improving job knowledge and skills by networking and staying abreast of medical service rates in order to ensure up-to-date billing. • Ensuring that patient records, accounts, and payments are meticulously handled.