• Currently holds Secret clearance or is able to obtain a Secret clearance. • Identify, define, and document problems or situations that require attention or improvement. • Locate, collect and organize information that enhances the understanding of a problem or situation and that facilitates effective communication of it to others. • Study, examine and interpret problems or complex situations by separating into discrete components. • Simplify and better understand how the components fit together and why they are arranged in particular ways. • Analyze, Design and champion software solutions through configuring existing systems and possibly writing some basic code. • Construct, configure, and maintain complex Salesforce objects and processes. • Create and or update documentation. • Adhere to appropriate system development standards and process methodology. • Develop functional, integration, regression, and stress test plans. • Translate business requirements into technical solutions. • Provide technical consultation on various aspects of the product and solutions based on the customer’s business requirements. • Create, run and present process flows that aligns a customer’s technical business needs to that of Salesforce Solutions • Responsible for designing/architecting the solution and development part with the help of development for large-scale customers. • Validate solution components and provide solution walkthrough with customer; Identify technical issues / risks and present mitigation plans • Guide and support teams across multiple client engagements by providing technical thought leadership and guiding teams on standard methodologies for design & development. • Drive innovation within the practice/team by creating/identifying re-usable components, tools, accelerators & also work on increasing adoptions of these accelerators during delivery. • Have proven capability in architecting solutions independently and design software on the Salesforce platform with hands-on participation in building the solution. • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies. • An ability to define the system landscape, to identify gaps between current and desired endstates, and deliver a CRM solution. • Technical foundational understanding of the Salesforce platform including apex, triggers, batch Apex, Visualforce etc. • Experience with the Lightning Framework on the Salesforce platform & JavaScript frameworks, design patterns. • In depth knowledge and experience of the Salesforce security best practices • Deep understanding of Agile methodology & experience in designing workflow rules to carry out business processes.