• Design and configure the Salesforce.com application to build customized solutions driving key business processes; • Manage CRM (Salesforce.com) and integrate requirements into other systems; • Partner with the internal team to drive utilization and integration between systems; • Manage system release schedule and rollout; • Perform support and development activities for applications/projects assigned; • Be a thought leader in how to best leverage Salesforce capabilities to improve organizational efficiency and effectiveness using improved features/functionality or process improvement; • Research Salesforce.com capabilities as needed to satisfy business requirements, and provide gap analysis; • Develop custom applications using Apex, Visualforce (very rare cases), Aura and Lightning Web Components, JavaScript, HTML, and CSS, as needed; as well as declarative tools: flows, process builders etc. • Author and Maintain System Configuration Documentation. • Work with the latest AI technologies to simplify the development process.