• Define and own the internal product strategy and roadmap for Synapticure’s core platform, ensuring alignment with organizational goals and user needs • Translate clinician, care coordinator, and operations team needs into well-defined user stories, technical requirements, and actionable priorities • Lead the full product lifecycle, from discovery and ideation through launch and continuous improvement • Partner with engineering to drive daily sprint planning, backlog grooming, and technical decision-making • Manage complex technical initiatives, including EMR integrations, data workflows, and platform infrastructure improvements • Establish and maintain robust project governance, including resource allocation, risk management, and milestone tracking • Coordinate across engineering, operations, and leadership to ensure alignment and accountability for deliverables • Maintain comprehensive documentation of product decisions, technical specifications, and project progress • Use data and performance metrics to drive decision-making, measure product success, and ensure quality standards • Foster collaboration across cross-functional teams to ensure timely execution and operational excellence