Raintree Systems
The Most Powerful, Flexible EMR For Therapy and Rehab
Senior UX Researcher – AI/ML, Healthcare/SaaS
Location
Alabama + 13 moreAll locations: Alabama, Arizona, Florida, Kansas, Nevada, North Carolina, Oregon, Massachusetts, Michigan, Mississippi, Pennsylvania, South Carolina, Tennessee, Texas
Posted
138 days ago
Salary
Not specified
Seniority
Senior
Bachelor Degree5 yrs expExperience acceptedEnglishPythonSQLTableau
Job Description
• Drive AI-Enhanced Product Insights: Use AI-powered tools to gather and analyze user behavior, feedback, and large-scale datasets (qualitative and quantitative)
• Apply advanced behavioral data analysis techniques to uncover patterns, pain points, and opportunities that feed into AI-driven design decisions and product optimization
• Leverage Continuous Feedback Systems: Collaborate with Data Science and Product teams to build real-time feedback loops that allow for dynamic product adjustments based on user input and usage patterns
• Collaborate Closely with Cross-Functional Teams: Partner with Designers, Engineers, Product Managers, and Data Scientists to ensure research insights are seamlessly integrated with AI models and design decisions
• Establish and Scale AI-Infused UX Research Practices: Work alongside the Director of User Experience Design to define AI-first research methodologies, integrating them with traditional UX research techniques
• Lead UX Research and Testing: Create and execute AI-assisted research strategies, including A/B/multivariate testing, to validate new features, enhance user experiences, and optimize AI model accuracy
• Communicate Insights with Impact: Synthesize and present AI-driven insights and research findings to a broad set of stakeholders
Job Requirements
- 5+ years of UX Research experience, with a focus on using AI/ML tools and feedback loop systems to enhance product design and user experience
- Relevant degree (Human-Computer Interaction, Psychology, Data Science, Behavioral Science, Information Science). Advanced degree preferred
- Expertise in AI-driven research methods including behavioral data analysis, A/B/multivariate testing, and large-scale surveys with an emphasis on integrating AI for actionable insights
- Proficiency in analyzing complex data with tools like Python, R, or advanced SQL for AI/ML integration, statistical modeling, and creating dynamic feedback loops
- Familiarity with AI-enabled analytics tools (e.g., Pendo, Qualtrics, Amplitude) and tools that collect behavioral data to inform continuous optimization
- Exceptional storytelling and communication skills to convey research findings in a clear, compelling manner
- Ability to manage multiple projects in a fast-paced, evolving AI-driven environment while maintaining focus on long-term impact
- Experience with UX research tools (e.g., Maze, Dovetail, Lyssna) and proficiency in data visualization tools (e.g., Tableau, Looker, Power BI) to present research insights and monitor AI-driven performance
Benefits
- Remote Work/Work From Home
- Paid Time Off/11 Paid Holidays/Year-End Holiday Break
- Health, Dental, Vision, HSA/FSA
- 401K with Company Match
- Disability & Life Insurance
- Employee Assistance Program
- Paid Parental Leave
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