• Lead and support Service-to-Cash (STC) process design, configuration, and implementation within SAP. • Configure and manage service order management, billing, contract management, and revenue recognition. • Ensure seamless integration between SAP CS, SD, and FI/CO modules to support STC business scenarios. • Collaborate with business stakeholders to gather requirements, design functional solutions, and drive process improvements. • Implement localization and tax compliance for regional operations, including e-invoicing and statutory reporting where applicable. • Support data migration, testing (SIT/UAT), documentation, and end-user training. • Troubleshoot and resolve functional issues, ensuring stable and efficient SAP STC operations. • Work closely with technical teams for interface design and integration with third-party systems (field service, compliance, or scheduling).