• Lead teams of nurses, care coordinators and behavioral health professionals responsible for care management • Supervise, direct and evaluate a diverse group of health care professionals • Identify members for specific case management and/or disease management activities • Monitor case management activities, post-discharge calls, discharge planning and pre-assessment of elective admissions • Develop system-view recommendations, reports trends and implement appropriate actions to control trends • Develop audit plans and tools for teams to ensure compliance with state contracts on performance metrics • Onboard new associates including all pre-employment human resource tasks, ordering software, hardware, supplies and support technologies • Monitor performance of staff including service performance and adherence to established utilization and care coordination benchmarks • Conduct care team oversight visits, meeting with members and/or their families, community partners and other care teams