• Implement and maintain comprehensive observability solutions, providing real-time insights into system performance and overall health • Investigate and resolve incidents quickly during critical situations and perform root cause analysis • Collaborate with cross-functional teams to build robust monitoring, alerting, and telemetry solutions • Design and implement observability solutions tailored for edge computing environments • Define and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and business KPIs • Build and optimize dashboards, visualizations, and alerting systems • Implement distributed tracing and log aggregation systems • Collaborate with engineering teams to ensure applications and infrastructure at edge locations are designed with observability in mind • Drive proactive identification of issues in edge facilities through advanced observability tools • Lead incident postmortems and implement observability-driven improvements • Develop and maintain tools, scripts, and automation to enhance observability pipelines • Evaluate and integrate industry-standard observability tools • Optimize observability data storage, retention, and querying • Mentor and guide junior SREs and engineers on observability best practices • Partner with solution, engineering, and business teams to align observability efforts with business objectives • Stay current with emerging observability trends, tools, and methodologies • Contribute to the development of observability standards, runbooks, and documentation • Drive cost optimization for observability infrastructure while maintaining high-quality monitoring