• Serves as assigned line of business subject matter expert to provide strategic direction enterprise wide • Develops line of business strategies and plans, and ensures successful implementation enterprise wide • Leads the administration and development of products and programs for assigned line of business • Leads the process of the developing of short- and long-term strategic product and underwriting strategies within LOB in support of enterprise-wise business and profitability goals • Maintains primary oversight of the profit and loss for assigned LOB • Develops and maintains the business plan for assigned LOB • Analyzes premium and loss data and other key reports on monthly and quarterly basis to ensure long-term profitable growth • Analyzes underwriting and loss results and determines underlying trends that impact results • Recommends actions to drive profitable growth • Creates, maintains, and communicates best practices and underwriting guidance to the whole enterprise • Develops new product ideas, reviews existing products, and drafts new coverage language • Oversees new product ideas developed within team and subsequent implementation across the organization • Proactively communicates and makes necessary recommendations to management for improvement needed to meet company goals and improve underwriting results • Evaluates the cost and benefit of market opportunities and product initiatives, and recommends actions based on evaluation, including identifying product improvements for complex products • Provides analysis for state and countrywide rate reviews as well as to aid branch partners in efforts at profitability improvement and profitable production by providing recommendations and support to drive profitable growth • Reviews insurance publications and keeps current on issues impacting LOB by attending seminars and participating in continuing education • Serves as a sought-after subject matter expert frequently consulted for initiatives and special projects within assigned LOB • Manages business relationships with external and internal partners to introduce and integrate product initiatives based on enterprise needs • Initiates and assists in the preparation of underwriting workshops and seminars for the company • Acts as a speaker or instructor for internal training exercises or meetings, and provides input or prepares articles on the most complex issues • Reviews and studies proposed changes in rules, rates, and forms for assigned LOB for both EMC proprietary and controlled by ISO • Prepares any necessary changes and new information for company manuals, bureau and proprietary policy forms, and statistical coding • Assesses the impact of proposed changes and determines the need for and timing of filings • Prepares documentation needed to obtain approval and makes recommendations for needed action • Writes and prepares new proprietary endorsements as needed • Coordinates with other corporate office departments to implement and communicate changes and impacts • Reviews insurance publications and keeps current on issues by attending seminars and participating in continuing education • Serves as the LOB subject matter expert by researching and reviewing state regulations, coverages, operational processes, underwriting criteria and system application and tools • Receives and handles underwriting referrals from the field and/or segment • Ensures that the team responds timely and collaborates closely with branch offices on underwriting philosophy, authorizations, and facultative reinsurance needs, etc. • Provides guidance and direction in the development of underwriting and training tools at the branch and enterprise level • Provides advice and guidance for branch authorizations in determining the acceptability of business by discussing underwriting philosophy, policy forms, rating approaches, underwriting and risk management techniques, including the largest and most complex risk submissions which may require a specialized approach • Determines the need for and places facultative reinsurance • Collaborates with team members to establish performance goals and monitors status, conducts performance reviews, and provides coaching • Interviews, hires, and recommends salary adjustments for team members • Resolves disciplinary issues, reviews results, action plans, and progress • Develops team expertise and completes succession planning, including identifying talent and implementing development plans for critical positions • Supports diversity, equity, and inclusion initiatives • Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes • Develops and maintains department budget