• Provide high-level administrative assistance to the practice owner and team. • Support organization and workflow improvement across the clinic. • Assist with building systems that reduce day-to-day chaos and improve team sustainability. • Manage the appointment calendar and confirm upcoming visits. • Handle client inquiries via phone and email with professionalism and warmth. • Create and maintain client-facing documents, forms, and treatment plans (approximately 10–20 per week). • Develop and implement SOPs for a growing startup practice. • Help the practice stay current with technology tools that improve operations.