• Manage the administrative activities involved in virtual training, training reviews, and educational reviews. • Train new hire classes, internal classes, and select protocols to technologists as assigned. • Professionally manage training activities to produce a positive learning outcome with a demonstrated skill in adjusting learning approaches based on learning styles. • Deliver exceptional virtual training experiences using the training sources and materials provided to you through the Learning Management System and Source Libraries. • Assess cases sent from QA and effectively meet with technologist for review. • Follow up when needed to ensure success. • Aid technologist in gaining all necessary competencies needed in training. • Support the technologist as they work towards productivity and quality goals. • Measured successful will include post-training performance of trainees. • Support training activities as assigned to support the 24/7 operational needs of the business. • Mutually agreed upon schedule changes may occur to provide optimal support for all department responsibilities. • Other duties as assigned.