• Train and onboard new and existing chapter managers on YPO processes and systems. • Manage communications, aligning with other portfolio managers, to chapter managers related to YPO programs, processes, and priorities. • Support renewals, dues payments, and resignation processes in collaboration with chapter managers and Membership. • Collaborate in the content development and execution of chapter manager workshops. • Collaborate with people leaders to develop and implement plans for successful systems and processes to achieve organizational goals. • In conjunction with the people leader, oversee Regional and Development Funds, including reimbursements for member champions and vendors. • Assist with management of budget. • In collaboration with the Chapters & Regions Business Operations team, provide regular Salesforce reports to support the effective management of the region and its metrics (Officer identification, Renewals, Chapter Health data, etc.). • Maintain regional team sites on the corporate network (SharePoint) as well as regional sites and pages on YPO Connect. • Manage region’s Teams library of folders and files. • Organize, communicate, and manage regional board meetings and coordinate all meeting materials in collaboration with other portfolio managers. • Produce and/or manage the production of regional executive committee meetings and regional board meetings, including logistics, communications, contract negotiations, onsite management and pre/post-meeting communications. • Manage effective communications with regional officers and regional teams. • Manage and respond to day-to-day requests from chapters, chapter managers, regional officers and regional portfolio managers. • Special projects like newspapers, e-newsletters, branding, strategic alliances, regional CA meetings and any other region-specific initiatives. • Lead the content and logistics for regional chapter manager round table meeting for chapter managers within their territory. • Participate in the training, planning, content development and logistics of Global Leadership Conference workshops as needed. • Achieve the department KPIs as outlined by the Head of the Chapters and Regions Department including officer succession, chapter manager touchpoints and scores for their local meetings. • Represent Chapters and Regions in cross departmental work groups and projects where requested.