Capital One

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Campaign Operations Manager

OperationsOperationsFull TimeRemoteTeam 10,001+Since 1994H1B SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California, New York, Virginia

Posted

37 days ago

Salary

$109.9K - $150.5K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Capital One Software is looking for a strategic, process-oriented Campaign Operations Manager to join our marketing team. • You will bridge the gap between high-level product marketing strategy and in-market execution for marketing campaigns. • Lead the end-to-end project management of integrated multi-channel campaigns. • You will coordinate across Paid, Email, and Social to ensure a cohesive brand experience that drives measurable pipeline growth. • Partner with internal design teams and external agencies to build a repeatable, scalable creative production engine. • You’ll streamline workflows to ensure high-quality assets are delivered on time, on budget, and on brand. • Transform each Digital Marketing Manager’s channel strategy per campaign into a functional reality by building creative production workback schedules and tracking frameworks necessary to launch and measure those campaigns. • Analyze team bandwidth and production velocity to predict resource bottlenecks before they impact major product launch timelines. • Maintain full visibility into the marketing pipeline. • You will provide regular campaign status reporting and manage campaign operations using Workfront to ensure data integrity and process transparency for partner teams. • Collaborate with Product Marketing Managers (PMMs) to drive evergreen initiatives, which includes managing "always-on" nurture streams, content optimization projects, and ensuring our foundational messaging is consistently refreshed. • Partner with Sales Ops to ensure a frictionless handoff from marketing-generated interest to Sales development outreach.

Job Requirements

  • Bachelor’s Degree or military experience
  • At least 5 years of experience in Marketing Operations, Project Management, or Campaign Management
  • At least one year of experience with project management platforms (for example: Workfront)
  • At least 1 year of experience with Marketing Automation platforms (for example: HubSpot, Pardot, Adobe Marketo Engage, Customer.io)
  • Experience navigating complex legal and compliance review cycles in financial services or a similarly regulated sector (preferred)
  • Experience streamlining internal creative and production workflows (preferred)
  • Deep understanding of the mechanics behind SEM, Email Marketing, and Social media funnels (preferred)

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

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