Protective Life

We are on a mission to help more people achieve the sense of protection and security they deserve.

Claims Adjuster II, Automotive Extended Warranty

Claims SpecialistClaims SpecialistFull TimeRemoteMid LevelTeam 1,001-5,000Since 1908H1B SponsorCompany Site LinkedIn

Location

United States

Posted

147 days ago

Salary

$50K - $57K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

• Adjudicating claims and accurately receiving and assessing new losses • Documenting and investigating claims while maintaining customer service • Authorizing claims and answering a high volume of inbound calls • Processing and completing all paperwork according to established procedures • Delivering professional service on phone inquiries regarding claim processing and coverage • Performing other job duties as assigned

Job Requirements

1 year minimum experience using "StoneEagle" menu and administration software
2+ years of experience in an automotive service environment as an Automotive Technician or Service Writer/Advisor
Experience using various modern computer systems, software applications, and communication tools
Demonstrated experience in resolving conflict and creating customer satisfaction in difficult situations
Previous customer service experience in an inbound call center or similar environment is strongly preferred
Minimum of a high school diploma; some college education preferred.

Benefits

Comprehensive health, dental and vision insurance
Mental health benefits and employee assistance program
Paid time off
Paid parental leave
Short-term disability
Cultural observance day
Contributions to healthcare accounts
Pension plan
401(k) plan with Company matching
ProHealth Rewards platform for wellbeing

Related Categories

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