• Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines • Schedule, create, verify and/or modify customer visits across extensive geographic regions • Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database • Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures • Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines • Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits • Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures • Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories • Maintain company-issued test equipment and support tools, including spare parts, while operating from mobile locations • Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally