• Lead Operational Business Intelligence and Data Integrity strategy, ensuring alignment with organizational goals and regulatory requirements. • Drive strategic data governance, policies, and practices in coordination with shared services Data Governance, AI Governance, and Analytics teams. • Lead the Organizational and Operational Business Data Intelligence Strategy. • Leverage Sophisticated Business Case methodology to demonstrate clear ROI for proposed and implemented solutions. • As a link between the Executive Leaders, Business Operations, Compliance, and Information Systems, meet operational efficiency, CMS reporting, and financial forecasting needs by eliciting detailed and strategic business requirements, leveraging health plan data and business expertise, to ensure reporting teams are equipped with clear technical business requirements. • Through process improvement methodologies, identify opportunities and recommend solutions to simplify and automate process and plan product delivery, including but not limited to AI solutioning. • Aligning with Lumeris shared services Data Governance practices, AI Governance, and Data and Analytics teams across the organization. • In conjunction with Operations, Product, Sales, Network, Finance and IS, develop approved business rules and algorithms that ensure operating systems are designed/built/configured to allow for modularity, reporting, consistency, and clarity. • In collaboration with IS, develop policies and documented reporting requirements to maintain a high level of data fidelity as data moves throughout enterprise, ensuring business processes and reporting practices leverage and support this fidelity. • Drive accountability for business data content ownership in QA processes. • Partner with Database Administrators (DBAs) to maintain a high performing system that supports the business from a regulatory and operational standpoint. • Foster an environment of innovation and execution utilizing data management best practices. • Create, communicate, and implement policies and procedures to drive the department’s vision, mission and operational data and analytics direction. • Proactively identify technical capability deficits in the business operations team and provide training and testing for consistency. • Coach, mentor, and develop subordinate leaders and staff to build organizational capacity, deliver results through others, and sustain long-term strategic success.