• Lead life sciences customers in the rapid configuration and implementation of Vault Safety • Define strategies, business processes, and implementation program(s) for deploying Vault Safety across an organization • Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams • Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting • Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders • Mentor project team and junior consultants • Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.) • Ensure customer success from beginning to end of the engagement lifecycle • Assist presales/sales teams in defining scope, cost, and estimations