• Own partner forecasting with PAMs and leaders, including process cadence, standardization, and accuracy tracking • Stand up and manage a Partner Relationship Management (PRM) system integrated with CRM, ensuring alignment with MOPS and SOPS • Deliver monthly reporting to referral partners (customized to their requirements) and consolidate internal reporting for leadership • Partner with Revenue Enablement to ensure all AEs follow ROEs and processes for referral partners • Collaborate with the Partner Success team to ensure alignment for partner customers and indirect customers • Work closely with Finance on partner-related revenue recognition, bookings and commissions reporting, and indirect customer bookings • Partner with the Business Intelligence team to increase reporting efficiency and ensure alignment across key reporting systems • Drive cross-functional collaboration with MOPS, SOPS, Finance, and Enablement to ensure data accuracy and process adoption • Build and maintain dashboards and reporting frameworks to track performance by partner, partner type, and PAM • Provide strategic insights and decision support to Partnerships, Sales, and Revenue Operations leadership on partner performance, investments, and enablement priorities • Champion operational best practices across partner teams, including pipeline hygiene, forecasting discipline, and process compliance • Champion adoption of AI tools and practices to enhance efficiency, reporting, and forecasting within Partner Operations • Other duties as assigned