Engineered Precision Technology behind the products people rely on everyday, everywhere.

Field Service Engineering Technician

Field EngineerField EngineerFull TimeRemoteTeam 5,001-10,000Since 1954H1B SponsorCompany Site LinkedIn

Location

Virginia

Posted

156 days ago

Salary

Not specified

Bachelor Degree8 yrs expExperience acceptedEnglishERP

Job Description

• Travel to customer locations to perform routine preventive maintenance, upgrades, and repairs on Quest Medical instruments • Identify and isolate instrument malfunctions and take corrective action in the form of repair • Diagnose and perform root cause analysis for complex electronic equipment failures • Ensure all customer and service instruments are in good working order • Represent Quest Medical in dealings with customers and ensure their satisfaction • Schedule and manage own travel arrangements • Communicate service/repair activities with customers and team members • Provide feedback on improved methodologies for repair and maintenance tasks • Prepare detailed service reports • Maintain accurate records of installations, repairs, and maintenance activities • Document all work performed and manage travel expenses • Update work orders in the ERP system • Provide feedback to engineering teams on product performance

Job Requirements

Bachelor’s degree in engineering or Electronics
Associate’s degree in Electronics with 5-7 years of related experience or 8+ years of electronic device experience
Experience in troubleshooting and repair of electronic/electro-mechanical assemblies of medical devices or instruments
Experience in diagnosing and root causing complex electronic equipment failures
Basic financial management skills to handle service-related expenses
Willingness to travel extensively for extended periods
Proximity to a major airport to facilitate frequent travel
Ability to work both independently and as part of a team
Experience in dealing with internal team members and clinical personnel in a hospital setting
Proficiency in Microsoft Word and Excel
Skilled in using standard electronics tools such as DMM and DVM
Physical ability to lift up to 65 lbs.
Experience with ESD, soldering, and working in FDA/ISO regulated environments (preferred)
Experience with ERP systems (preferred)