• Provides support across paid media, organic media and client services with client onboarding, and account creation. • Pre- Onboarding Support: Sending the contract, ensuring the contract is signed, gathering W9’s, ensuring it matches the property name/property address. • Onboarding Supporting: Filling out the onboarding sheet, entering the tasks, entering into Salesforce, creating the folders in Drive, creating an internal budget sheet, organizing assets, creating PMC specific emails • Onboarding Support: Managing client communication to gather items, assets, logins, follow up, task submission, sharing preview links, cross-dept communication on onboarding status. • Onboarding Support: GTM creation, GA4 permission set up, GSC verification, GBP, Facebook setup. • Onboarding Support: Obtaining access to social media profiles including 2 factor authentication and connecting social profiles, sync Instagram with Facebook Business Page on Meta Business Suite. • Post Launch Support: Complete Salesforce service mappings, audit Salesforce property accuracy, audit property dashboards, assign client access, provide PMC integration instructions • Actively participate in department meetings and brainstorming sessions, contributing insights and solutions to enhance operational efficiencies. • Stay up-to-date with trends, best practices, and platform algorithm changes across both the multifamily and digital marketing industry.