Rewiring a new mental healthcare system for access and affordability.

Clinical Director, Patient Safety

Medical DirectorMedical DirectorFull TimeRemoteTeam 201-500Since 2019H1B SponsorCompany Site LinkedIn

Location

United States

Posted

154 days ago

Salary

$174.8K - $257K / year

Postgraduate Degree5 yrs expEnglish

Job Description

• Respond to High-Risk Clinical Events: Act as a trusted responder for complex and urgent patient safety concerns, providing real-time guidance to providers and internal teams to ensure safe and timely resolution. • Develop Patient Safety Protocols and Workflows: Lead the creation, implementation, and refinement of scalable patient safety processes in partnership with Clinical Operations, Legal, and Compliance. • Educate and Support Providers: Coach and train providers on risk safeguards, documentation best practices, and ethical care delivery to strengthen Headway’s provider network and promote clinical confidence. • Strengthen Compliance and Risk Mitigation: Partner with cross-functional teams to ensure adherence to licensing, regulatory, and ethical standards across the provider network. • Drive Continuous Quality Improvement: Analyze safety trends and root causes, and translate findings into system-level improvements that enhance quality, safety, and provider/patient experience.

Job Requirements

You are an independently licensed psychologist (PhD, or PsyD) with 5+ years of post-graduate experience in both clinical practice and fast-paced business environments
Demonstrated expertise in managing clinical risk or patient safety concerns, including crisis intervention or adverse event response
Exceptional communication skills with the ability to document clearly, educate providers, and advise cross-functional teams
Strong organizational and systems-thinking skills, with the ability to manage complex workflows and improve processes
Comfort with Google Workspace (Docs, Sheets, Drive) and adaptability with new technology
A proactive, solution-oriented mindset and the ability to thrive in a fast-paced environment
Deep commitment to ethical, patient-centered care and continuous quality improvement

Benefits

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development