• Help customers shape their journey to adopting the cloud and provide our customers with technical and strategic guidance on their “cloud journey”. • Consult, plan, design, and implement cloud solutions with customers • Build and deploy infrastructure and automate operations for customers • Become a deep technical resource that earns our customer's trust • Develop high-quality technical content such as automation tools, reference architectures, and white papers to help our customers build on the cloud • Innovate on behalf of customers and translate your thoughts into action yielding measurable results. • Support solution development by conveying customer needs and feedback as input to technology roadmaps. • Share real world implementation challenges and recommend expansion of capabilities through enhanced and new offerings. • Assist with technical briefs that document solutions • Assist with reference architecture implementations • Support internal and external brand development through thought leadership: Work with Marketing/Alliances to write blog posts • Work with Marketing/Alliances to develop internal case studies