Chowbus
Connection through food.
Director of Product – Payments
Location
United States
Posted
166 days ago
Salary
$80K - $110K / year
Seniority
Lead
Bachelor Degree6 yrs expEnglish
Job Description
• Leading the end-to-end payments strategy and execution across platform partnerships.
• Aligning payment platform capabilities with restaurant POS needs.
• Driving reliable money movement and measurable improvements in authorization and transparency.
• Defining payout and settlement standards to ensure clear, merchant-facing transparency.
• Empowering reconciliation to support accurate closes and audits.
• Establishing a risk and compliance framework to reduce exposure while staying audit-ready.
• Building a high-integrity funds and ledger foundation for splits, balances, fees, and reporting.
• Improving authorization rates and lowering blended costs via policy and routing strategies.
Job Requirements
- 6 years in payments/fintech/retail product; 3 years leading PMs; restaurant/POS a plus.
- Solid knowledge of acquiring/gateway/clearing/settlement and card-scheme rules; familiar with PCI/EMV security baselines.
- Ability to define and execute product strategy and vision, align it to company goals, and drive market research, competitive analysis, and customer insights to identify opportunities and growth.
- Experience with integrating with payment platforms such as Stripe or Adyen, is a plus.
- Strong data-driven execution and cross-functional leadership.
- Exceptional communication, presentation, and interpersonal skills—able to convey complex concepts to both technical teams and executives.
- Fluent English; Mandarin is a plus.
Benefits
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
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