• Database management - manage promotional educational programs within the proprietary system • Budget management - assisting customer representatives with their program planning budget to ensure they meet customer business rules and guidelines • Selection or confirmation of venue, menu, audiovisual, and air/ground transportation arrangements • Coordinate payment with venues/caterers and any other vendors • Frequent daily communication with sales representatives and faculty as needed • Review all venue contracts for accuracy/ensure customer compliance requirements are met • Ensuring all event materials are complete and accurate • Work closely with other team members to ensure successful execution of events • Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property) • Effectively manage a high volume of events while also responding to emails and phone calls • Manage and monitor a high volume of emails daily. • Cover after-hours phone line 5pm-midnight on a rotated basis (weeks selected by coordinator)