• Working with teams across the organization to understand pain points in their Commerce Systems usage to find common ideas and work to create solutions which span multiple domains • Define and produce high quality written proposals, communications and documentation. • Execute on technical programs that require deep systems and engineering level knowledge. • Partner with Engineering Managers, Product Managers and other Technical Program Managers to define, scope and drive large programs to conclusion. • Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs. • Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. • Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed. • Help influence peers / stakeholders and build consensus while dealing with ambiguity • Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level. • Create widely circulated plans, driving consistency, clarity and building alignment across teams. • Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Core Infrastructure (Compute, Networking, Database, Services)