Providge Consulting

Talent. Solutions. Results.

Salesforce Functional Expert – Higher Education, Education Cloud

SalesSalesFull TimeRemoteSeniorTeam 11-50Since 2002H1B SponsorCompany Site LinkedIn

Location

Massachusetts

Posted

167 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloud

Job Description

• Serve as a subject matter expert (SME) for Salesforce Education Cloud capabilities and Higher Education CRM best practices. • Translate institutional business needs into scalable, efficient Salesforce solutions. • Lead discovery workshops, requirement-gathering sessions, and functional design reviews with stakeholders. • Design, configure, and optimize Education Cloud features. • Collaborate with developers and technical architects to deliver integrated solutions. • Advocate for platform adoption and continuous improvement based on user feedback and analytics. • Assist with roadmap development, release planning, and backlog grooming.

Job Requirements

3–5+ years of hands-on experience with Salesforce, including configuration and solutioning.
2+ years working with Salesforce Education Cloud and/or Education Data Architecture (EDA).
Deep understanding of student lifecycle and CRM processes in higher education.
Demonstrated ability to translate business requirements into Salesforce functionality without heavy custom code.
Strong interpersonal and communication skills to engage with diverse university stakeholders.