Instacart

Instacart invites the world to share love through food. This is how homemade is made.

Senior Decision Scientist, Platform Excellence Ops Analytics

OperationsOperationsFull TimeRemoteTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

California + 18 moreAll locations: California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maine, New Hampshire, New Jersey, New York, Oregon, Maryland, Massachusetts, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, Washington

Posted

30 days ago

Salary

$142K - $180K / year

5 yrs expEnglishAirflowApacheBig QueryPythonSQL

Job Description

• Conduct rigorous analyses grounded in a deep understanding of marketplace dynamics, controlling for confounding factors to ensure insights are accurate, trustworthy, and actionable • Leverage advanced statistical techniques including causal inference and regression modeling to isolate true drivers of fulfillment quality and uncover insights that would otherwise remain hidden in observational data • Balance short-term operational needs with long-term strategic planning for quality improvement and sustainable growth • Provide thought leadership within the pillar when planning future strategic initiatives and roadmaps to maximize the impact of data-driven insights • Build data pipelines that monitor and analyze key marketplace and retailer quality issues • Develop automated workflows that streamline issue detection, root cause analysis, and recommendations for operational teams and stakeholders • Build and maintain data models and pipelines

Job Requirements

  • 5+ years of experience in analytics, data science, or decision science roles
  • Familiarity with Snowflake/Databricks/BigQuery or similar data warehouses, DBT/Apache Airflow or similar orchestration tools, Github, and Jira
  • Proficiency with Python/SQL to perform statistical analysis, predictive modelling, and large language modelling and automation
  • Ability to deal with ambiguity; a self-starter with the ability to quickly respond to problems independently
  • Experience building and maintaining DBT models for analytics use cases, including managing downstream dependencies and understanding how analysts consume those datasets
  • Strong problem solving skills - able to quickly debug anomalies in performance metrics, form hypothesis for investigation, and draw conclusions by conducting nuanced analysis
  • Effective prioritization and ability to balance quality and speed in a time constrained environment
  • Ability to work independently with a strong sense of ownership
  • Strong verbal and written communication skills, including the ability to lead meetings and synthesize complex topics by creating compelling narratives for various stakeholders
  • Experience working directly with product/engineering teams.
  • Familiarity with LLM performance metrics, quality assessment techniques, and best practices for prompt engineering or model evaluation
  • Experience designing and analyzing experiments (A/B tests, randomized controlled trials) to measure causal impact and inform business decisions
  • Understanding of multi-sided marketplace dynamics and the unique analytical challenges of balancing supply, demand, and platform economics
  • Experience mentoring and coaching other data team members

Benefits

  • Flex First remote work policy
  • New hire equity grant
  • Annual refresh grants

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