• Lead customer in process discover workshops that align on best practices and drive to solutions based on requirements • Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge • Develop and leverage expertise in our Vault platform • Plan, Manage, and perform application build, test, and deploy activities • Identify and monitor interdependencies between various program or project workstreams • Create project deliverables and standards (e.g., including process standards) • Plan and establish after go-live activities including ongoing support and ongoing application changes to align to full capabilities • Mentor and develop junior team members to help facilitate a growing and collaborative team environment • Partner with customers to ensure they are leveraging the full capabilities of solutions; customer-facing role