• Engage with legal professionals at elite law firms and leading corporate legal departments to understand their processes, challenges, and opportunities for improvement — especially where AI can meaningfully transform their workflows • Lead consultative discussions and tailored demonstrations of Clio’s AI-driven solutions • Partner with Account Executives to deeply understand client needs, influence buying decisions, and guide firms through their AI adoption journey • Design and run high-impact pilots of new technologies, ensuring successful engagement, adoption, and measurable outcomes • Define pilot outcomes, practice areas to focus on, and legal work that will demonstrate real, scalable value • Act as a trusted advisor to senior partners, practice leads, and operations managers • Help customers navigate cultural, behavioral, and process changes for AI transformation • Collaborate with marketing to create content and messaging showcasing AI success stories • Serve as the Voice of the Customer, sharing insights with product and sales teams • Stay informed about AI trends, legal technology innovations, and best practices