• Define user journeys, personas, and experience strategies • Conduct research, analyze user data, and translate insights into actionable design direction • Create wireframes, sitemaps, prototypes, and high-fidelity mockups • Collaborate with clients and internal teams to align business, creative, and technical goals • Lead or contribute to UX across client projects depending on level • Inspire teams with best practices and forward-thinking approaches to user experience • Work as a freelance contributor selecting projects and collaborating with Contravent teams