Candor Health
Providing healthcare companies with high quality, actionable data on doctors, facilities, insurance plans, costs, & more
Solution Engineer
Solutions EngineerSolutions EngineerFull TimeRemoteTeam 11-50Since 2022H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
175 days ago
Salary
Not specified
3 yrs expEnglishSQL
Job Description
• Join client calls to understand unique customer workflows and business requirements
• Ideate and architect solutions for implementing Candor's healthcare data into client systems
• Serve as the technical expert explaining our API, flat file exports, and UI capabilities to customers
• Maintain and update the comprehensive data dictionary and documentation
• Set up and configure custom data exports tailored to individual client needs
• Implement last-mile technical solutions to ensure seamless data integration for clients
• Act as a primary point of contact for clients, coordinating across internal engineering teams
• Collaborate closely with product, data, and engineering teams to translate customer needs into technical requirements
• Provide technical consultation during the sales process and post-implementation support
• Stay up-to-date on healthcare data standards and client integration best practices
• Create clear technical documentation, integration guides, and solution proposals for stakeholders
• Troubleshoot integration issues and provide timely resolution to customer technical challenges
Job Requirements
- 3+ years of experience in forward deployed engineering, solutions engineering, technical consulting, or other customer-facing technical roles
- Proficient in SQL, with experience writing complex queries for data validation, transformation, and troubleshooting
- Strong background in APIs, data integration, and technical solution design
- Skilled at explaining complex technical concepts to both technical and non-technical stakeholders
- Hands-on experience with structured data formats (JSON, CSV, XML) and relational databases
- Familiarity with CRM systems, data pipelines, and customer success or support platforms
- Detail-oriented and analytical, with strong problem-solving skills
- Excellent communication skills with a customer-first mindset; skilled at active listening and translating customer needs into technical solutions
- Proactive in identifying opportunities for product improvements, technical automation, or enhanced customer outcomes
- Experience with healthcare workflows, regulatory compliance (e.g., SOC2, CMS), payer systems, provider data, or interoperability standards (e.g., HL7, FHIR) is a plus
Benefits
- Remote (US-based)
- Work-life balance is also important
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