Ternium Revenue Cycle Management

At Ternium, we specialize in resolving complex healthcare insurance claim denials and delays. Our mission is to empower hospitals and health systems by optimizing their revenue cycle, allowing them to focus on what matters most—patient care. With a dedicated team of professionals, we consistently deliver outstanding results, increasing net patient revenue, improving cash flow, and reducing operational costs while enhancing the patient experience.

Client Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

37 days ago

Salary

$85K - $100K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Lead a team responsible for delivering outstanding client outcomes across Ternium’s denial management engagements • Serve as a trusted strategic advisor to Revenue Cycle and Finance executives • Own and manage executive-level relationships with VPs of Revenue Cycle, CFOs, and Denials Leadership • Serve as senior escalation point for client performance, operational, or contractual matters • Lead Quarterly Business Reviews (QBRs) • Drive and monitor KPIs including recovered revenue, aging, inventory velocity, and payer performance • Partner cross-functionally with Operations, Sales, Denials Insights, and Leadership • Lead, coach, and develop a team of client-facing leaders

Job Requirements

  • 5+ years of experience in healthcare revenue cycle, denials management, or revenue recovery
  • 3+ years in people leadership, preferably leading client-facing teams
  • Deep understanding of high-dollar denials (DRG validation, medical necessity, clinical denials, coding, authorization, payer policy)
  • Proven ability to communicate financial performance and defend results with healthcare executives
  • Strong analytical and data interpretation skills with experience presenting complex insights clearly
  • Experience managing high-value, performance-based or contingency contracts
  • Excellent executive presence, problem-solving ability, and stakeholder management skills

Benefits

  • 401(k) with corporate match
  • Comprehensive health, dental, and vision insurance
  • Flexible schedule
  • Paid time off
  • Access to professional development
  • Mentorship opportunities
  • Upward mobility within the company
  • Life insurance
  • Performance-based bonuses

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