• Drive growth within an assigned customer territory by identifying upsell opportunities, managing a healthy pipeline, and achieving revenue goals • Build trusted, long-term relationships with stakeholders across Higher Education and residential communities, understanding their unique goals and aligning StarRez solutions to their needs • Lead the full sales cycle from outbound prospecting and customized product demonstrations to proposal delivery, contract negotiation, and deal closure • Collaborate cross-functionally with product, services, and finance teams to scope solutions, manage licensing and invoicing, and support RFP/RFI responses • Represent the voice of the customer internally by sharing insights that shape product evolution, go-to-market strategy, and community engagement • Maintain accurate records of customer interactions, deal stages, and forecasts using Salesforce, Groove, Gong, and related sales tools • Serve as a consultative partner post-sale, ensuring smooth handoffs, supporting adoption, and identifying ongoing opportunities for customer success