• Administer, configure, and maintain Jira systems provided by Atlassian. • Design, customize, and manage workflows, issue types, fields, screens, and permissions. • Create and manage projects, boards, dashboards, and filters. • Configure automation rules to improve efficiency and reduce manual work. • Manage user accounts, roles, groups, and access permissions. • Monitor system performance and troubleshoot issues. • Implement and maintain integrations with internal and third-party tools. • Perform system upgrades, backups, and routine maintenance. • Develop reports and dashboards to support leadership and project teams. • Provide end-user training, documentation, and technical support. • Enforce governance, security standards, and best practices. • Collaborate with stakeholders to translate business needs into Jira solutions.