• Serve as the key Commercial Process & enablement analyst within the Pelvic Health Operating Unit • Serve as the SME (Subject Matter Expert) of our commercial business applications within Salesforce.com for Pelvic Health • Translate commercial processes into scalable, optimized workflows, by gathering requirements, process mapping, solution ideation, project management, cross-functional collaboration and process documentation • Lead end-to-end process mapping, documentation, and continuous improvement initiatives across our commercial operations • Facilitate workshops with commercial stakeholders to understand current workflows and convert them into optimized future-state processes • Develop and maintain SOPs, process documentation, and playbooks to establish sustainable, repeatable, and scalable operational structures • Manage the Sales Operations project portfolio, ensuring visibility, prioritization, and successful on-time delivery of key initiatives • Collaborate with Training team to design and deliver Sales Process training content and tool utilization strategies • Support evolution of sales methodologies, field productivity tools, and performance insights to create a more effective and efficient commercial engine