iTech AG

Technology solutions that unlock your organization's potential

Senior Technical Consultant

ConsultantConsultantFull TimeRemoteTeam 51-200Since 2008H1B No SponsorCompany SiteLinkedIn

Location

Virginia

Posted

26 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishService Now

Job Description

• Provide technical guidance during workshops and assist in the creation and refinement of stories • Configure the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators • Develop and refine user stories in partnership with Product Owners and stakeholders • Implement and support integrations between ServiceNow and external systems • Mentor platform administrators and junior consultants in best practices and technical standards • Ensure solutions adhere to architectural governance, process objectives, and long-term roadmap strategies • Other duties as assigned

Job Requirements

  • 3-5 years of ServiceNow technical experience
  • Strong understanding of ITAM processes and project/program methodologies
  • Proficiency with ServiceNow scripting, configuration, and integrations
  • Strong interpersonal skills with a proven track record of providing excellent customer service
  • Excellent writing and communication skills with attention to detail
  • Bachelor's degree in a related field or an additional 4 years of related experience
  • ServiceNow certifications (CIS-HAM & CIS-SAM)
  • U.S. citizenship is required
  • Active Treasury Public Trust clearance is preferred.

Benefits

  • Equal Opportunity Employer
  • Consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
  • Commitment to working with and providing reasonable accommodations to individuals with disabilities.
  • Accommodation request process available.

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