• Architect real-time conversation systems: Define patterns for ingesting, processing, and storing live audio and video data with high accuracy and low latency. • Hands-on, high-impact delivery: Write production code, lead major initiatives, and own critical systems end-to-end. • GenAI in the loop: Shape how transcription, summarization, and conversation intelligence models integrate into live and post-call workflows. • Reliability and trust at scale: Drive decisions around observability, correctness, privacy, and failure modes in non-deterministic systems. • Product and UX sensitivity: Partner with Product and Design to ensure technical decisions support clarity, usefulness, and user trust. • Cross-functional influence: Work closely with Calendar, Calling, CRM, and AI teams to align on shared primitives and patterns. • Org-level multiplier: Mentor senior engineers, influence architectural standards, and help the org build better real-time and AI-powered systems.