True Zero Technologies, LLC

Your Target, Our Mission

Technical Writer

Full TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

26 days ago

Salary

Not specified

Bachelor Degree2.5 yrs expEnglishSDLC

Job Description

• Produce and maintain comprehensive documentation, including user guides, manuals, API documentation, white papers, and release notes. • Translate complex technical jargon into clear, simple, and engaging language for the intended audience. • Interview subject matter experts, engineers, and developers to understand product functionality. • Edit, clarify, and proofread documentation written by others to ensure accuracy, consistency, and compliance with style guidelines. • Incorporate, edit, or create graphs, diagrams, and illustrations to enhance the understanding of technical content. • Test and evaluate user documentation for accuracy, often by trying the procedures themselves. • Update, manage, and audit existing documentation to reflect product changes and updates. • Maintain a library of technical terminology and enforce style guidelines across all company documentation

Job Requirements

  • 2–5+ years of experience as a technical writer, typically within a technology, software (SaaS), or engineering environment.
  • Excellent written and verbal communication skills with a strong command of grammar and style.
  • Proven ability to quickly learn, understand, and explain complex technical concepts.
  • Familiarity with documentation tools (e.g., MadCap Flare, Adobe FrameMaker), content management systems (CMS), and version control systems (e.g., Git, GitHub).
  • Familiarity with markup languages (HTML, XML, Markdown) and understanding of API documentation or software development lifecycles (SDLC).
  • Bachelor’s degree in English, Technical Writing, Journalism, Computer Science, or a related field.
  • Precision in creating instructions.
  • Ability to work with cross-functional teams.
  • Ability to imagine the user's perspective.
  • Ability to manage multiple projects simultaneously under tight deadlines

Benefits

  • Competitive salary, paid twice per month
  • Best in class medical coverage
  • 100% of medical premiums covered by True Zero
  • Company wide new business incentive programs
  • Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
  • 3 weeks of PTO starting + 11 Paid Holidays Annually
  • 401k Program with 100% company match on the first 4%
  • Monthly reimbursement of Cell Phone and Home Internet costs
  • Paternity/Maternity Leave
  • Investment in training and certifications to broaden and deepen your technical skills

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