• Lead IT automation initiatives across identity, cloud access, endpoint management, and SaaS tooling • Design, implement, and maintain Okta configurations and integrations, including SSO, MFA, lifecycle management, and app provisioning • Build and maintain automated joiner/mover/leaver workflows integrating Okta, HRIS, GCP, ticketing systems, and downstream applications • Develop automation using APIs, scripts, infrastructure-as-code, workflow platforms, and emerging AI-enabled tools • Evaluate, test, and deploy new automation approaches, including AI-assisted workflows, using a thoughtful, secure, and iterative approach • Partner with Security, HR, Engineering, and Business Systems teams globally to ensure scalable, compliant solutions • Support and troubleshoot GCP-based environments, services, and identity integrations • Manage access controls, service accounts, and permissions within GCP following least-privilege principles • Provide hands-on support for identity, access, endpoint, and SaaS-related issues, from initial diagnosis through resolution • Support global onboarding, role changes, and offboarding with fast, accurate, and automated access provisioning • Identify recurring issues and proactively translate learnings into automation or system improvements • Monitor automation workflows, identity systems, and cloud access processes for reliability, performance, and security • Maintain clear, globally accessible documentation for systems, workflows, and troubleshooting • Continuously improve IT processes by testing assumptions, validating outcomes, and refining solutions over time • Act as a technical advisor on identity, automation, cloud access, and modern IT practices • Share knowledge and best practices to strengthen IT capability across the organization