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Life360

Life360 is an award-winning, San Francisco, California-based family network app that allows families to share their location and collaborate and communicate wit

Senior Director, eCommerce, DTC

EcommerceEcommerceFull TimeRemoteSeniorCompany Site

Location

United States

Posted

39 days ago

Salary

$175K - $275K / year

Seniority

Senior

12 yrs expEnglish

Job Description

• Define and lead Life360’s global eCommerce and DTC strategy, including vision, roadmap, and execution across owned channels and marketplaces. • Drive revenue growth, margin optimization, and customer lifetime value for Tile and Pet GPS products. • Build scalable systems and operating models to support continued expansion and innovation in digital commerce. • Own digital merchandising strategy across all commerce surfaces, ensuring compelling product storytelling, pricing, promotions, and bundling. • Lead conversion rate optimization (CRO) efforts across the funnel using experimentation, data, and customer insights. • Partner with Product Marketing to land clear, differentiated brand and product narratives that land our key messages and drive understanding and purchasing. • Own SEO and AEO (Answer Engine Optimization) strategy to maximize discovery across traditional search, AI-driven answers, and emerging platforms. • Lead agentic commerce initiatives and experimentation with new buying experiences driven by AI and automation. • Build and scale social commerce strategies, including platforms like TikTok Shop and future social selling channels. • Lead third-party marketplace strategy with a primary focus on Amazon marketing and eTail execution, including media, merchandising, content, and operational excellence. • Optimize channel mix, marketing efficiency, and performance measurement across all eTail partners.

Job Requirements

  • 12+ years of experience in eCommerce, DTC, digital commerce, or growth leadership roles, ideally within consumer hardware, consumer tech, or subscription-adjacent businesses.
  • Proven experience owning and scaling DTC and marketplace (especially Amazon) revenue at meaningful scale.
  • Deep expertise in merchandising, CRO, SEO/AEO, and performance marketing fundamentals.
  • Be a clear, persuasive communicator who can align executives, influence cross-functional partners, and motivate teams around shared goals.
  • Establish strong operating rhythms, and a culture of accountability and experimentation.
  • Hands-on experience with social commerce and strong curiosity (or direct experience) with agentic and AI-driven commerce models.
  • Strong cross-functional leadership skills, with a track record of partnering effectively to achieve shared goals.
  • Exceptional people leader and communicator—able to set vision, simplify complexity, and drive alignment across diverse stakeholders.

Benefits

  • Competitive pay and benefits
  • Medical, dental, vision, life and disability insurance plans (100% paid for employees)
  • 401(k) plan with company matching program
  • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
  • Flexible PTO, 13 company-wide days off throughout the year
  • Winter and Summer Weeklong Synchronized Company Shutdowns
  • Learning & Development programs
  • Equipment, tools, and reimbursement support for a productive remote environment
  • Free Life360 Platinum Membership for your preferred circle
  • Free Tile Products

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