IVX Health

High-quality, personalized care for those receiving ongoing infusion or injection therapy.

Financial Counselor – Infusion Therapy

TherapistTherapistFull TimeRemoteTeam 501-1,000Since 2013H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

37 days ago

Salary

$20 - $23 / hour

High School3 yrs expEnglish

Job Description

• Discuss insurance coverage with patients, including coinsurance, copays, and deductibles. • Provide balance estimates and explain financial obligations in a clear, approachable way. • Identify and enroll eligible patients in copay assistance or foundation-based financial aid programs. • Complete and manage applications through platforms like AssistPoint and various payer/foundation portals. • Coordinate payment arrangements pre- and post-treatment. • Accurately document all financial communications in systems such as the EMR, practice management platform, and internal tools. • Collaborate closely with both clinical and billing teams to ensure a seamless patient experience.

Job Requirements

  • High school diploma or equivalent.
  • Minimum of 3 years’ experience in billing, coding, or revenue cycle functions.
  • Prior experience working with financial assistance foundations or copay programs is strongly preferred.
  • Experience in a remote or hybrid work environment a plus.

Benefits

  • Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
  • Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
  • Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
  • Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
  • 401(k) Retirement Plan – Secure your future with a competitive company match.
  • Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
  • Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
  • Life and AD&D Insurance – Financial protection for you and your loved ones.
  • Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
  • Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
  • Continuing Education – Access to a CEU library for ongoing professional development.
  • Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
  • Employee Referral Bonus – Earn rewards for helping us find top talent.

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