• Establish a long‑term, data‑informed growth strategy that positions WongDoody North America as a top‑tier choice for brands seeking creative, design, and experience innovation. • Develop comprehensive market approaches that align with regional strengths, global priorities, and Infosys partners’ capabilities, ensuring strategies scale across markets and sectors. • Identify whitespace opportunities, emerging verticals, and high‑value relationships that support sustainable and diversified revenue expansion. • Maintain a consistent presence in the market — as a thought partner, speaker, facilitator, and ambassador for the WongDoody brand — strengthening visibility and industry credibility. • Oversee, mentor, and grow the business development team, establishing best‑in‑class pursuit practices, qualification frameworks, and go‑to‑market discipline. • Partner closely with client partners to strengthen existing accounts, enhance organic growth, and ensure a seamless integration between new business and ongoing client success. • Implement rigorous pipeline management processes, ensuring opportunities are accurately forecasted, strategically prioritized, and effectively resourced. • Shape compelling narratives and differentiated value propositions that highlight WongDoody’s strengths in creativity, human experience design, strategy, and rapid‑scaling delivery through Infosys. • Oversee the P&L for North America's new business, ensuring performance aligns with regional financial targets, including revenue, margin, and overall portfolio health. • Accurately forecast pipeline outcomes and revenue scenarios; proactively adjust priorities to mitigate risk and capitalize on emerging opportunities. • Guide account and practice leaders on pricing, scoping, and delivery models that protect profitability while enabling creative excellence and client impact. • Represent the agency confidently, authentically, and aspirationally in all external contexts — from pitch rooms and executive summits to industry events and strategic partner conversations. • Foster a culture of curiosity, collaboration, and commercial agility within the growth organization. • Steer cross‑regional collaboration to ensure global consistency, shared learnings, and a unified market story across all studios.