DMI (Digital Management, LLC)

At the Intersection of Public and Private Sectors

Network Operations Manager

Network OperationsNetwork OperationsFull TimeRemoteTeam 1,001-5,000Since 2002H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

30 days ago

Salary

Not specified

Bachelor Degree8 yrs expEnglishPMP

Job Description

• Lead and supervise enterprise Voice, Data, and Video teams • Provide technical and operational leadership for complex, large-scale network integration and testing • Oversee network design, implementation, and day-to-day operations • Manage Network Operations Center (NOC) activities and performance metrics • Review technical deliverables for quality, compliance, and alignment with design standards • Ensure progress against established milestones, schedules, and service level agreements • Coordinate with stakeholders on network requirements, changes, and enhancements • Drive continuous improvement initiatives across network operations • Manage escalations and resolve complex, high-impact network issues • Develop and implement network operations strategies, standards, and best practices

Job Requirements

  • Minimum 8 years of management experience in IT operations, service delivery, or enterprise support programs
  • Minimum 5 years managing programs with at least 50 personnel
  • Experience leading mission-critical IT systems implementation and operations
  • Experience delivering enterprise operations support services across multiple locations
  • Strong program management and service delivery oversight capabilities
  • Bachelor’s degree from an accredited institution or equivalent professional experience
  • PMP (Project Management Professional) certification (Preferred)
  • ITIL Expert or ITIL Strategic Leader certification (Preferred)

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
  • Virtual health visits, commuter perks, pet insurance, and entertainment discounts
  • Annual performance reviews, tuition assistance, and internal career growth opportunities
  • Generous 401(k) matches, life and disability insurance, and financial wellness tools
  • Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts
  • Healthcare coverage, wellness programs, flu shots, and biometric screenings

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