• Provides support to the Sales team(s), with a high attention to detail • Researches, analyzes, and documents findings • Researches and presents reports showing potential customers the cost benefit of purchasing company products or services • Provides technical training to clients and communicates customer feedback for future product developments • Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers • Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations • Executes proof of concepts with prospects at both a technical and business level to show value • Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value • Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments • Prepares, researches, and provides input into technical RFPs/RFQs • Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support • Pursues and maintains professional and technical knowledge through ongoing training and education • May coach and review the work of other team members