Agilent Technologies

Premier Laboratory Partner for a Better World

Enterprise Program Administrator

AdministrationAdministrationFull TimeRemoteTeam 10,001+Since 1999H1B SponsorCompany SiteLinkedIn

Location

California

Posted

32 days ago

Salary

$36 - $56 / hour

Bachelor Degree3 yrs expEnglish

Job Description

• Work with assigned customer, service vendors, and others to meet the customer's service requirements • Schedule Preventative Maintenance and repair services • Ensure service requests are acted on in a timely manner • Respond to customer requests and inquiries • Recommend vendors and administrate procurement functions • Report and supervise 3rd party delivery and costs • Development of customer relationships • Handle customer feedback and communication • Lead schedules with 3rd party service providers

Job Requirements

  • Degree or equivalent combination of education and experience
  • At least 3+ years of meaningful experience for entry to this level
  • Experience using Customer Database Systems
  • Previous experience working in a GMP environment (Preferred but not required)
  • Knowledge of GxP guidelines and requirements (Preferred but not required)
  • Vital planning and interpersonal skills
  • Previous experience scheduling service events
  • Excellent keyboarding skills and knowledge of PC applications -- including Microsoft and SAP products
  • Must align with all customer site access requirements, including GMP training and medical requirements
  • Shown ability to adjust quickly to process and policy changes
  • Must be available for occasional travel, including overnight training and other Agilent activities

Benefits

  • Eligibility for bonus
  • Stock options

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