• The Provider Partner is the primary on site point person for providers to improve their comprehension of our benefit programs, policies and procedures. • Analyze and monitor provider cost reports on an ongoing basis in order to educate and improve providers’ cost and quality performance. • Maintain network participation by providing aid to dentists and dental office managers to improve their awareness of all available benefit programs. • Educate providers by instructing and advising of the comprehensive policies and procedures involving all phases of the corporation’s benefits and contracts through office visits and communication over the phone and email. • Promote dentist adoption of technology solutions by promoting Web applications and increasing the volume of electronic claims. • Negotiate special deals to maintain compliance and increase access in weak networks. • Facilitate Oral Health presentations to various educational institutions and organizations. • Assist provider offices in filing their claims electronically. • Serve as a partner with dental offices by answering remittance, payment, benefit, claims, and eligibility questions when necessary. • Represent clients and company at trade shows, health fairs, audits, dental summits, etc. throughout the designated market. • Maintain and submit all required reports. • Assist in resolving elevated complaints and issues for clients, members and providers.