• Provide leadership for the day-to-day administration of Jabil's global procurement technology platforms • Support teams in the areas of implementation, application support, process governance and improvement, data analysis, and report generation • Lead a team of system support personnel, up to 6 direct reports • Work with the Coupa Implementation / Integration Team to complete Coupa rollout of the established P2P Process in new sites • Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system • Assist in the design, development, testing, training and roll-out of additional Coupa modules as required • Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements • Partner with Global Shared Services: Communicate with the regional catalog and supplier enablement teams to ensure consistent approach across the world • Assist in developing in-take forms to allow end users to request support to load catalogs, enable punch out or enable cxml invoicing • Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint • Forge successful relationships with the purchasing community and Coupa users to work and apply purchasing strategy • Develop relationships that allow the ability to influence the Customer, Suppliers, and key stakeholders within Jabil • Provides leadership and strategic direction to individuals who directly and indirectly administer Jabil's procurement technology platforms • Clearly and regularly communicates Customer needs and collaborate with other Functional areas within Jabil to ensure alignment on common goals (Commodity Management, Advanced Planning, Operations, Design, Finance, etc.) • Understand regulatory Compliance or Local Legislation that may impact the supply chain design • Establish Clear & Measurable goals and objectives by which to determine individual & team results • Solicit ongoing performance feedback from individuals within Jabil that can help to quantify performance trends • Clearly understand and be able to articulate both Jabil & our Customers Strategic Direction