• Coordinate and manage responses to customer enquiries, including contributing to Request for Proposals (RFP), responding to customer security enquiries, diligence assessments, customer audits, etc. • Perform technical assessments and documentation around key controls and security processes, including working knowledge of key controls across a number of industry best practices • Liaise with customers, articulating control implementation, and describing considerations for applying security and compliance concepts to a technical environment. Simplify security compliance requirements into clear technical control specifications and policies. • Field and address requests for team support in collaboration with internal and external stakeholders. • Communicate effectively and regularly with internal teams and customers • Continuously build and refine knowledge base information, whitepapers, frequently asked questions, control narratives, etc. and contribute to ongoing development and improvement. • Understand the impact of security in our go-to-market pipeline, report on trends and help us improve how we invest in security. • Stay apprised on industry standards and regulations for security and compliance