The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Senior Conversational AI Developer

AI EngineerMachine Learning EngineerFull TimeRemoteTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

28 days ago

Salary

$122.2K - $203.6K / year

Bachelor Degree5 yrs expEnglishCloudJava

Job Description

• Build, test, and support Conversational AI and IVR applications • Design simple, user‑friendly voice and digital experiences • Collaborate with business, design, and technology teams • Write high‑quality code and support applications through deployment • Troubleshoot and resolve complex technical issues • Stay current on emerging technologies, including AI and cloud

Job Requirements

  • 5+ years of experience in Conversational AI / IVR development
  • Strong Java development experience, including VXML and backend integration
  • Experience with contact center platforms (e.g., Genesys)
  • Familiarity with tools like JIRA, Cyara, and Confluence
  • Experience working in a large enterprise environment (financial services preferred)

Benefits

  • medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • minimum of 18 days of paid time off per year
  • paid holidays

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