Carenet Health
A leader in the transformation of healthcare consumer engagement, including closing gaps in care, telehealth & advocacy.
Bilingual Healthcare CSR
Location
Texas
Posted
20 days ago
Salary
$15 / hour
High SchoolEnglishSpanish
Job Description
• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
• Have a passion for helping patients make decisions that will enhance their healthcare experience
• Make welcome calls and assist members and patients with benefits and insurance information
• Outbound calls to conduct surveys
Job Requirements
- High School Diploma or General Education Degree (GED) required
- Strong computer experience (data entry, screen navigation, keyboarding)
- Experience with Microsoft Outlook (email) and Word
- Excellent customer service skills
- Ability to adhere to daily schedules and duties
- Excellent oral and written communication skills
- Excellent demonstration of caring and compassion
- Bilingual in English and Spanish
- Able to provide 2 monitors at least 22 inch with HDMI and Display ports
Benefits
- health, dental, and vision insurance
- 401(k) plan with company match
- paid time off (PTO) and holidays
- flexible spending accounts (FSAs)
- employee wellness programs
- career development opportunities
